They havn’t been shipped yet. Tracking shows their awaiting the item that only the shipping label was created.
Hi, Francesca. Your order has already been shipped on Jan. 11 and we sent you the shipping confirmation email. It may have gone to your spam/junk folder if it's not in your inbox. :)
I have ordered some necklaces from your store and never been disappointed. The last one was so lovely. Many thanks for you hard work. Happy Christmas and a healthy New Year to all the staff.